E-commerce & Retail

AI sales agentfor e-commerceand retail

Shoppers screenshot a product, a competitor listing, or the box on a shelf. The agent matches your approved catalog, compares the variant, and explains shipping — so they reach checkout instead of leaving.

Modern retail storefront with product displays
E-commerce & Retail
Live example Active
This is the one I saw. Which version for a small home, and can it arrive this week?
Matched to the compact model in the catalog — better for a small space. I can explain the listed delivery window and capture your area for the team to confirm.
Product photo matched · variant chosen · delivery captured
At the storefront

A storefront that answers before the shopper leaves.

Uncertainty about the exact product or the delivery window stops a purchase. Match the photo, then escalate only what needs your team.

Shopper completing a purchase at checkout
Photo to checkout
Premium product catalog shot of headphones
Catalog match
Packed shipping boxes ready for delivery
Delivery window
Retail associate helping a customer with a product question
Human follow-up
Product photo to the right option

They send a photo of the product. The storefront answers with the variant and delivery.

Shoppers hesitate on size, variant, or shipping — or send a photo of a product they saw. The agent uses your approved catalog to match, compare, and capture the context your team needs.

  1. 01 Shopper sends a photo
  2. 02 Agent scans the product
  3. 03 Reads variant & size
  4. 04 Returns the right option
Shopper photoWhatsApp photo
Product photo used for catalog matching
Recommended path
Product recommendation from catalog

Compact product

97% fit

Best fit for the stated space and preference

Shipping and delivery path

Delivery option

Ready

Listed window · area-specific confirmation

Support handoff to staff

Staff follow-up

Ready

Photo, SKU, and location attached

The agent only recommends from your approved catalog. Staff can take over with the photo and the SKU attached.

Why the photo matters

They already chose with their camera. Don’t make them describe it.

01

Shoppers abandon carts and leave chats when they have a photo of an item but can't find the exact SKU.

02

Pre-purchase questions on sizing, specifications, and shipping times go unanswered during peak shopping hours.

03

Support reps spend time repeating basic shipping policies instead of assisting high-value customers.

Premium product catalog shot of headphones
From photo to cart

Match the product. Then clear delivery.

The agent reads the photo against the catalog, names the better variant for their space, and captures area so staff confirm the window.

Customer
Which of these two is better for a small home, and can it arrive this week?
100xSales agent
The compact model is the better fit for a small space. Share your area and I’ll capture delivery for the team to confirm this week.
Customer
Dhaka, and I prefer the smaller one.
100xSales agent
Got it. The team gets the compact SKU, Dhaka, and the delivery question.
What converts

Photo matching, variant truth, and a delivery answer.

Match a product photo or screenshot directly to the correct SKU and variant.
Compare specifications, dimensions, and use-cases from approved catalog knowledge.
Clarify shipping cutoff times, delivery zones, and return guidelines accurately.
Capture customer intent, delivery location, and contact information for high-value follow-ups.
Provide support reps with the customer's photo, matched SKU, and question attached.
Phototo SKU match
2variants compared
1delivery capture
1approved catalog path

Illustrative workflow metrics, not customer performance claims.

E-commerce workflow

What to expect from product-photo matching.

What if the photo is of a competitor's product?

The agent identifies the core product category and highlights the closest equivalent item from your approved catalog.

Can it verify real-time inventory and exact delivery dates?

It shares catalog availability guidelines and captures the buyer's destination area so team members confirm the exact delivery slot.

How does it handle return and refund requests?

Standard policy questions are answered immediately from approved knowledge; complex claims or exceptions are handed over to human support.

What does the customer support team receive?

The customer's original photo, the identified SKU, and the specific question — saving time on back-and-forth clarification.

Ready for checkout

Turn every product photo into a clearer path to checkout.

Connect your catalog and channels. Let 100xSales match the item, then hand support a shopper who already chose.

View pricing