
Compact product
97% fitBest fit for the stated space and preference
Shoppers screenshot a product, a competitor listing, or the box on a shelf. The agent matches your approved catalog, compares the variant, and explains shipping — so they reach checkout instead of leaving.
E-commerce & RetailUncertainty about the exact product or the delivery window stops a purchase. Match the photo, then escalate only what needs your team.




Shoppers hesitate on size, variant, or shipping — or send a photo of a product they saw. The agent uses your approved catalog to match, compare, and capture the context your team needs.


Best fit for the stated space and preference

Listed window · area-specific confirmation

Photo, SKU, and location attached
The agent only recommends from your approved catalog. Staff can take over with the photo and the SKU attached.
Shoppers abandon carts and leave chats when they have a photo of an item but can't find the exact SKU.
Pre-purchase questions on sizing, specifications, and shipping times go unanswered during peak shopping hours.
Support reps spend time repeating basic shipping policies instead of assisting high-value customers.

The agent reads the photo against the catalog, names the better variant for their space, and captures area so staff confirm the window.
Illustrative workflow metrics, not customer performance claims.
The agent identifies the core product category and highlights the closest equivalent item from your approved catalog.
It shares catalog availability guidelines and captures the buyer's destination area so team members confirm the exact delivery slot.
Standard policy questions are answered immediately from approved knowledge; complex claims or exceptions are handed over to human support.
The customer's original photo, the identified SKU, and the specific question — saving time on back-and-forth clarification.

Connect your catalog and channels. Let 100xSales match the item, then hand support a shopper who already chose.
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